Frequently asked questions and answers
Also use our chat box to ask your questions
Are you stuck on something? Below we provide answers to most questions.
Do you need specific help? Then you can always email us at info@ringen.nl or start a live chat via the chat box at the bottom right.
What are the shipping costs abroad?
Shipping costs are free worldwide. So it doesn't matter whether you want the package delivered in the Netherlands, Belgium, Germany, France or America. We pay the shipping costs. And no! We do not do dropshipping. Everything is shipped from our own warehouse.
How does the 2+1 free promotion work?
π 2+1 promotion month
Add two rings to your shopping cart now and receive the third ring completely free ! The discount will be automatically applied in your shopping cart. What are you waiting for? Quickly choose your favorite 3 rings this month.
How do I determine my ring size?
Finding the right ring size is essential for comfort and style. Follow these steps to determine your ideal size:
1. Order our ring size gauge : Go to measuring rings to order our free ring size gauge. This tool helps you accurately measure your ring size at home.
2. Follow the instructions : Once you receive the ring size gauge, follow the included instructions to measure the size of your finger. Make sure the gauge is not too tight or too loose for best results.
3. Need advice? : Do you need help measuring or are you unsure about your size? Our team is ready to help you with personal advice.
By using ourring size gauge , you ensure a perfectly fitting ring, tailored to your unique size.
What is the return address?
If you wish to return an item, you can send it to the address stated at the top of the contact page on our website. It is important that you clearly state your order number on the return package or add a note with the order number in the box. This ensures that we can process your return quickly and efficiently.
Please ensure you carefully follow the returns instructions on our website to ensure your return is handled correctly.